People talk about Securus Technologies achieving success. But I see it differently. I see it as the customers of Securus Technologies achieving success.
This is a company that has been focused on providing safety solutions through technology solutions. This way it is keeping inmates, their families, parolees and the community in general, safe.
I have seen how seriously Securus Technologies is doing this role. Safety has become a part of their DNA now. In fact, they have extended an Open Invitation to their clients as well as prospective customers to visit their Knowledge Center. This is because Securus Technologies is bringing out some innovation in the form of a feature or a product or even a new service. They want their clients to know more about it and make use of it in their operations in order to make the community a safer place.
I have also observed how the clients of Securus Technologies, who are mainly, jail and prison officials, continuously, give feedback to them regarding their offerings. And I am well aware that Securus Technologies is one company that takes this feedback very seriously. They are constantly incorporating this feedback into their product and services.
Clients have told them how they had intercepted a call between two siblings in which the older one is telling, the younger one how to answer when he is asked questions about a recent shooting. This gave a lot of valuable information to the authorities. Eventually, the case got solved this way.
There are a lot of formal letters as well as emails that keep on reaching Securus Technologies. These discuss various details of using their technology for solving cases. Next, there are questions asked about their covert features. Authorities wish to use it in order to arrest their corrupt jail officials and so on.